How This FAQ Works for You
We put this FAQ together from the real questions our support team handles every day. Most of them come down to three things: getting money in, getting money out, and understanding how the account works. If you deposit via bKash, the process starts in your bKash app — open it, select Send Money, enter the number shown in our cashier, confirm with
your PIN, then paste the transaction ID back into your account. Nagad and Rocket follow the same pattern. Withdrawals go back to the same wallet you used to deposit, after a quick identity check on our end. If you hit something this page doesn't cover, our support team is reachable through the live chat icon in the bottom corner of any page.
Availability depends on your local law and eligible region.
- bKash deposit flow
- Nagad transfer path
- Rocket withdrawal route
- Live chat support